It is 8:50 AM and you just arrived at your desk for work. Your manager is waiting for you with a concerned look on their face and asks, “Is the sales report ready? I have to present it to the senior management team at 9:00 AM!” You hesitate before you respond. Then you say, “I thought the meeting was tomorrow.” You can imagine how the conversation goes from there.
Welcome to the Administrative Support workshop. Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this workshop, participants will be able to:
Get better organized
Manage their time more effectively
Prioritize their time so they can get it all done.
Complete special tasks
Improve verbal communication skills
Increase awareness of non-verbal communication skills
Achieve self-empowerment
Deal better with their managers
Learn that self-care is a priority
WHO SHOULD PARTICIPATE
Managers and Executives
Timeframe: Organizations may choose from one-day (short program which overviews major concepts and uses the small group dialogue process) or a two-day program (long program which overviews concepts, engages participants in small group dialogues, as well as provides optional strategic planning activities.
Group Size: No size limit.
Format: Interactive & experiential utilizing large group activities, small group dialogues, and didactic lessons.
Client Pre-requisites: Internet access and computer for virtual training or Physical Meeting Space for onsite training. Virtual training software provided by Filthy Rich Idea.
